Should you choose to have your shipment held for pick up temperatures should still be between 25 and 99 degrees. If your weather is expected to be extreme please contact us and we will make arrangements to hold the shipment for better weather or to have your shipment held at a local fed ex depot for pick up. Should your weather be below 32 degrees or above 90 degrees when delivery is attempted our live arrival guarantee is considered null and void. We use insulated boxes with appropriate heating and cooling packs in addition to never shipping in extreme weather. The health and safety of our animals is our number one priority. We have been shipping live reptiles for over a decade and we do everything in our power to ensure that they arrive in tip-top condition. We will make 100% sure that you receive what you are expecting and that your animal arrival in overall good appearance and health. Reptile Pets Direct offers a complete live arrival and satisfaction guarantee. This is the fee we loose to credit card processors and our online merchant. If you request a refund before your animal ships and this refund request is a result of your personal choices and not our inventory you refund will be subjected to a 10% restocking fee.
Before purchasing please read out complete terms of purchase: Payments are made via PayPal or can be run as credit/debit on our home webpage.